Frequently asked questions
Are the materials hypoallergenic?
All our jewelry is crafted from S925 sterling silver, suitable for sensitive skin. For gold-plated items, avoid prolonged exposure to moisture to maintain durability.
How to care for the accessories?
Keep away from chemicals (e.g., perfume, lotion). Gently wipe with a soft cloth after wear and store in a sealed bag. Natural oxidation may occur over time.
Can I change my shipping address?
Email us immediately at lotuskee0929@gmail.com with "Address Change + Order Number". We’ll assist if the order hasn’t shipped.
What is your return policy?
A: Unused items in original packaging may be returned within 30 days of delivery. Customized products are non-refundable.
What does "Light & Salt" mean?
The name comes from Matthew 5:13-16, symbolizing the calling to be "light and salt" in the world.